Partner

Who Are Our Partners?

SBHS Partners are businesses authorized to resell SBHS subscriptions and/or provide consulting services. They help customers evaluate, customize, implement SBHS People Pro solutions, and provide continued support services.

Why Work with an SBHS Partner?

If you are uncertain about working with an SBHS Partner, consider the following scenarios:

* You believe SBHS can benefit your business but are unsure which application suits your needs.

* You need assistance in evaluating a specific SBHS solution and require customization for additional features.

* You need comprehensive support from product selection to implementation, user education, and post-implementation assistance.

* Integrating your system with multiple in-house/external systems requires expertise beyond your team’s capabilities.

* You want to migrate from an existing system to SBHS but lack the in-house expertise for a secure execution.

* You need guidance to maximize the use of SBHS products, but your team lacks the required bandwidth.

How to Work with an SBHS Partner

If any of the above scenarios apply to you, working with an SBHS Partner is the solution. They act as a one-stop shop, optimizing SBHS capabilities and ensuring successful implementation.

Before you start, here are some key points to consider:

1. An SBHS Partner is an independent business providing services on top of SBHS products.
2. Customers enter into an independent service agreement with the SBHS Partner, defining the scope and conditions of their services.
3. SBHS is not a party to the agreement between the customer and the SBHS Partner.
4. SBHS will not be involved in conflicts or disagreements between a customer and an SBHS Partner.
5. SBHS does not have visibility or control over a Partner’s service charges.

How Does SBHS Assist in Implementation?

If an SBHS Partner encounters issues with an SBHS product, our dedicated Partner support teams are accessible. They assist Partners in overcoming challenges, sharing workarounds for real issues, and collaborating on product improvements. Best practices are also shared upon request.

Need Assistance?

For any concerns regarding your relationship with a Partner, feel free to reach out to our team at info@sbhssolutions.com.